Complaint Management System

"Complaint Management System" is a web based application developed by Inventive Software Solutions for handling the various types of complaints occurred in the product of any kind of organization. This system automates the complete complaint handling process.

Master Control Complaint Management System provides a secure and centralized platform for receiving customer complaints and storing all subsequent documentation pertaining to investigation and correction of the problem.

A single, cohesive system makes search and retrieval of complaints and related data easy.

System is developed to provide security at various levels with authorization and authentication parameters.

The key features of Complaint management system are :

The application is organized into the following main modules :

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